Voice Your gripes अपनी शिकायतों की आवाज़ उठाएं

ICICI Bank Safdarjung Enclave is one such branch where the bank manager Mr Arun Chaudhari runs the branch in a dictatorial manner. No one listens to complaints on visiting this branch. They tell you to do everything online. The condition of online is that if you complain to them by mail, they do not respond to most of the complaints. They give their personal opinion in the mails they answer . The bank manager himself does not know about the bank website and app that work. Like the bank manager, their staff is also very rude who does not talk properly. Any bank employee does not know the rules of the bank. I asked them many times by mail but they have not replied till date. I also wrote several mails to their CEO , till date no response has been received. They spend crores of rupees on advertisement but do not pay attention to their service and staff training, due to which they waste the customer's time and money. Complaints on which no action was ever taken. Tells the story of di...

Date: Thu, 1 Jun 2023 at 13:29 Complaint No-5  Reminder No-7  To,  Mr Sandeep Bakhshi CEO, ICICI Bank Dear Sir I have the entire recorded conversation with Priya ji. She didn't listen to any of my other complaints and kept protecting her unprofessional staff by taking me in roundabout ways. Today again  a mail  came from Priya Gupta (Senior Management Desk) in which she told me a new thing. "We would like to inform you that as per ICICI Bank internal compliance requirement to prevent frauds, the UPI deletion option is not available." Now I am confused  that  who is telling the truth. And who is working to defame  ICIC  Bank. As I have told you many  times,  the staff of ICICI Bank always gives personal feedback. The customer's complaint doesn't even matter. Today again, Priya ji has given an example of this, she did not even read my complete complaint and gave a formal answer. You can see that I am still being misguided. 1. Priya ji...

  Date: Wed, 31 May 2023 at 16:35 Complaint No-4  Reminder No-6  To,  Mr Sandeep Bakhshi CEO, ICICI Bank Your bank has become a den of unprofessional people. Every month, a new employee talks to me without checking my complaint and spoils 15-20 days. But no complaint is solved, and most of the time they don't even reply. it happened again today 1. Priya Gupta (Senior Management Desk) spoke to me today, May 31, 2023, and did not give any proper answer to my complaint. Till now, I have talked to him three times, and he changed his statement three times. They didn't even tell me how the feedback team in icici Bank works. To avoid his work, he gave me a wrong answer, which we will tell you by mail. If you had to tell everything through mail, then why didn't you  answered  many of my complaints till date. I told them that now your IT team is not capable and is  misguiding  you. I also have 25 years of experience. If this was the answer to be given then...

On Thu, 25 May 2023 at 11:26,  Dear Mis Priya gupta First of all you tell me that icici bank has this rule that the one to whom the mail is written will not reply to me and whenever he wants then someone else will reply to the mail, he can also give absurd answers. Now you have entered a new level. A cricket match is going on here that 11 people will throw mail at one customer in turn. I want to ask you, have you read all the completes I have done so far, whose answer I have not received till date? Madam, I want this answer from your CEO because he is the leader and he is responsible for all the problems. The reason is this. 1. ICICI Bank staff is arbitrary 2. All staff gives personal opinion 3. When I opened LALTAIN account, I was told that after deleting ID from Persona account, you can create it in another account. I myself have seen this in the bank's app, because of which NGO's account was opened in your bank. 4 . Safdar Jung branch manager got me staff trained, in which I...