HDFC Bank - CEO MISSING. Customer unhappy with mail generated automatically.

Today it's been 454 days, and my UPI ID is not yet generated, hdfc bank has huge shortage of staff and their IT system has failed and is giving other errors. From the manager to the staff, they don't listen to the complaints. It doesn't work even after going to the branch. The bank has been made a fish market. HDFC Bank branch works in an arbitrary manner.Internet Banking generates complaint number daily. No action is ever taken on the complaint number. 

Day for pending complaints - 454

From: Response.SM <Response.SM@hdfcbank.com>

Dear Mr. Jain,

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This is with reference to your query received at Managing Director desk on June 02, 2023 regarding UPI.

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At the outset we sincerely regret the inconvenience caused to you

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We assure you that we are looking into your query and we will update you by June 06, 2023. Please bear with us in the meantime.

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If you still require further assistance/clarifications, please feel free to write to us at: grievance.redressal@hdfcbank.com.

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Kindly note, the reference number for this interaction is 177557349 and 28062175.

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Assuring you the best of our services at all times.

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Warm regards,

Jyoti B.

Customer Service Manager

Chairman/ MD/ Sr. Management Desk

HDFC Bank Ltd.


Date: Fri, 2 Jun 2023 at 19:04
Subject: Re: '177557349' HDFC Bank - Customer care stalled, branch made fish market
To: yatish.innovative@gmail.com <yatish.innovative@gmail.com>

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